How Can We Help?
Owners
Overview
This guide provides instructions on how to manage homeowner information within your HOA. Properly maintaining owner records is essential for an organized and up-to-date directory.
Navigating to the Owners Section
- From the main dashboard, click on the ‘Directory’ menu.
- Under this menu, select ‘Owners’ to access the homeowner information.
Viewing Homeowner List
- A list of units along with their respective owners’ names, addresses, emails, and phone numbers will be displayed.
- Use the ‘Quick search’ feature to locate specific owners or navigate through the list using the pagination controls at the bottom.
Adding a New Homeowner
- Click on the ‘+ Add New Owner’ button to enter a new homeowner into the system.
- Fill in the details of the homeowner:
- ‘Unit Title’: the name or identifier of the property.
- ‘1st Owner Name’ and ‘2nd Owner Name’: full names of the property owners.
- ‘E-Mail’ and ‘Phone’: contact details for each owner.
- Set the ‘Status’ to indicate the current ownership status (e.g., ‘Active Owner’, ‘Pending Ownership Transfer’, etc.).
Editing Homeowner Information
- To update an owner’s information, click on the edit icon (pencil) next to the owner’s entry.
- Make the required changes in the respective fields.
Saving or Deleting Information
- Click ‘Save’ to update the homeowner’s details.
- To remove a homeowner from the directory, click ‘Delete’.
Additional Features
- The ‘Filter’ option can be used to display only specific entries based on criteria.
- ‘Display/Print’ provides options to output the information in various formats.
Tips
- Regular verification of contact details ensures efficient communication with homeowners.
- Keep the ownership status updated to reflect any changes in property ownership accurately.